Privacy Policy

2. Overview

Welcome to the official web site (the “Site”) of Wonder Cave ®, LLC (“Wonder Cave”, “we”, “us” or “our”).

This Privacy Policy, as amended from time to time (“Privacy Policy”), outlines our practices, and the practices of any of our affiliates who link to this Privacy Policy, for online collection, use, and disclosure of your information that you provide to us when you use our Site.

This Privacy Policy only applies to information submitted through our Site. We provide services to our business customers where we may process personal information on behalf of these customers (“Services”). Processing information as part of our Services is subject to the information practices of our customers and is not covered by this Privacy Policy.

From time to time, we may update this Privacy Policy. We encourage you to periodically check this Site for updates.

3. Personal Information We Collect and How We Collect It

Information You Provide to Us: We may collect personal information you voluntarily provide to us, including your name, e-mail address, postal address, phone number, mobile number and geographic location. You may provide this information when you request information, register, make a purchase, submit information to a chatbot or other help feature, or interact with us for other purposes. We may also collect demographic information such as gender, date of birth, occupation, employer name and zip code. In limited circumstances, we may collect payment information such as credit card number where needed to complete a requested service or transaction. By consenting to SMS messages, we may obtain the following information from you in connection with our SMS service: your cell phone number, your carrier’s name, and the date, time, and content of your messages, as well as other information that you provide. We will use such information in accordance with this Privacy Policy.

Automatically Collected Information: Wonder Cave and our third-party partners may also collect information that relates to your interactions with the Site, with other websites, with mobile websites and/or mobile applications. This data includes, but is not limited to, information such as IP address, web pages visited before and after visiting the Site, date and time, domain type, type of mobile device you use, your device’s unique ID, web pages you view and links you click on within the Site, and interactions with an advertisement delivered by us or a third party advertising technology vendor. This type of information may be collected using different types of technologies, such as cookies and pixels. We may use this information to provide content and advertisements about goods and services of interest to you across those various devices or to enhance our Site. See the “Digital Advertising & Analytics” section of this privacy policy to learn more about the use of this information and the choices available to you. Additionally, we use session replay and similar technology to record and better understand your interactions on the Site.

4. Use of Personal Information

We will use your personal information for the purposes described where it is collected or as otherwise described in this Privacy Policy, including to:

• Provide our customers with Services and any other information, products, or services that are requested.
• Respond to any outreach from you or others.
• Fulfill any other purpose for which you provide it.
• Security and fraud prevention.
• Develop our businesses and services, including operating, personalizing, and improving the Site, providing and improving artificial intelligence (“AI”) tools, and fulfilling analytics purposes.
• Conduct and improve internal business operations.
• Evaluate and respond to requests and inquiries.
• Conduct advertising and marketing activities, including generating leads, sending updates or promotions, and determining and managing the effectiveness of our own and our customers’ advertising and marketing campaigns.
• Monitor and enforce compliance with our terms and maintain the security of our Site.
• Comply with applicable legal requirements, court orders, law enforcement, or regulatory agencies or governmental agencies.
• With your consent or as otherwise disclosed at the time information is collected.

We may use information that has been deidentified or aggregated to the extent permitted by law.

5. Disclosure of Your Information

We may disclose aggregated and/or deidentified information that does not constitute personal information about our users without restriction.

In addition, we may disclose personal information that we collect or that you provide:

• To our subsidiaries and affiliates and any joint venture partners we may have in the future.
• To contractors, service providers, and other third parties we use to support our business, such as payment processors; we may also share with these parties to provide and improve tools, including AI tools, that are part of our Site.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.
• If you authorize us to do so or as otherwise disclosed at the time of data collection or sharing.
• If it is necessary in order to provide our products or Services, or our clients’ products or services, to you (and contacting you when necessary for marketing purposes or other communications related to our business). That said, we don’t share marketing segments or similar lists of personal information with our clients, even if we use such information to provide our Services.
• If it is necessary in connection with other business purposes including, without limitation, responding to your inquiries or requests for information or services, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends, dispute resolution, credit checking, and debt collection.
• If it is necessary to disclose in order to protect or defend our rights or property or those of our users.
• If it is necessary to disclose in order to protect the personal safety of our users or the public.
• If it is necessary for us to provide it to our attorneys, accountants, regulators, auditors or other advisors.

6. Third Party Features

Third Party Links: For your convenience, we may include, link to, or offer third-party offers, products or services on our Site. We cannot be responsible for the privacy practices of any web sites or pages not under our control, and we do not endorse any of these web sites or pages, the services or products described or offered on such sites or pages, or any of the content contained on those sites or pages.

Social Media Plug-ins, Platforms, and Web sites: We integrate social media application program interfaces or plug-ins (“Plug-ins”) from social networks, including Facebook, X, Instagram, or others, on our Site. Plug-ins may transfer information about you to the Plug-in’s respective platform without action by you. This information may include your platform user identification number, which website you are on, and more. Plug-ins are controlled by the respective platform’s privacy policy. Any information, communications, or material of any type or nature that you submit to our Site (including, but not limited to any of our pages contained on a social media platform or web site such as Facebook or X) by e-mail, posting, messaging, uploading, downloading, or otherwise (collectively, a “Submission”), is done at your own risk.

We cannot control the actions of other users of any social media platform or website, and we are therefore not responsible for any content or Submissions contained on such sites and platforms. When visiting any of our pages or web sites that are contained on a social media platform, we encourage you to review the applicable privacy policy and terms of use of such platform or web site. Additionally, in the event that we offer a message board or any other interactive or social-type feature on a website administered directly by us, please be aware that these areas may allow you to publicly post, and share with other users, certain messages, content, or other information (e.g., stories, pictures, ingredients, tips, etc.).

7. Email and Text Messaging Signups & Your Choices

E-mail: We appreciate your questions and comments about our Site and Services and welcome your e-mails and questions submitted to our Site. We will share your messages with those within our organization who are most capable of addressing the issues contained in your message.

Submitting your e-mail: Submitting your address anywhere on the Site may result in your e-mail address being added to the Wonder Cave e-mail list. You may unsubscribe to Wonder Cave e-mails at any time by opting out of e-mail subscriptions with the “unsubscribe” link included in each e-mail. Your e-mail address will be removed from our marketing list. Please allow us a reasonable period of time in order to satisfy your request, as some promotions may already be in process.

Text messaging: You may also opt out of any SMS communications we send you at any time by replying STOP to any text we send. No mobile information, including text messaging originator opt-in data and data associated with your consent, will be shared or sold with third parties or affiliates for marketing or promotional purposes.

Suggesting the Site to a Friend: If you elect to use any feature that includes suggesting a page to a friend or to inform a friend about the Site or solicit donations or pledges or otherwise communicate, Wonder Cave may ask for your friend’s name and e-mail address. The Site may automatically send the friend a one-time e-mail inviting them to visit the Sites or otherwise provide the information requested by you. Wonder Cave will store and use this information in accordance with this Privacy Policy. Your friend may contact Wonder Cave to request the removal of this information from our databases.

8. Digital Advertising & Analytics

We may partner with ad networks and other ad serving providers (“Advertising Providers”) that serve ads on behalf of us and others on non-affiliated platforms. Some of those ads may be personalized, meaning that they are intended to be relevant to you based on information Advertising Providers collect about your use of the Site and other sites or apps over time, including information about relationships among different browsers and devices. This type of advertising is known as interest-based advertising.

Wonder Cave adheres to the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Principles in connection with this interest-based advertising activity. You may visit the DAA Webchoices tool at www.aboutads.info to learn more about this type of advertising and how to opt out of this advertising on websites by companies participating in the DAA self-regulatory program.

If you delete your cookies or use a different browser or mobile device, you may need to renew your opt-out choices exercised through the DAA Webchoices tool. Note that electing to opt out will not stop advertising from appearing in your browser or applications. It may make the ads you see less relevant to your interests.

We may also work with third parties that collect data about your use of the Site and other sites or apps over time for non-advertising purposes. This website uses Google Analytics and other third-party services to help analyze how users use the site, to improve the performance of the Site, and for analytics and marketing purposes. For more information about how Google Analytics collects and uses data when you use our Site, visit www.google.com/policies/privacy/partners, and to opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout.

Additionally, your browser may offer tools to prevent your browser from accepting cookies, to have the browser notify you when you receive cookies, or to disable cookies altogether. Note that if you reject or block cookies, it may affect your ability to enjoy the full functionality and experience of our Site.

9. Contact Us

Please contact us if you have questions about our Privacy Policy at: sales@wondercave.co.

Wonder Cave
Attn: Counsel
2311 Wilson Blvd. 2nd Floor
Arlington, VA 22201

Email: sales@wondercave.co